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Originally Posted by MollysMum54  this seems bizarre and unkind, when it only takes a few minutes to put a dog down. Either do it, or dont do it. Im not surprised the Op is traumatised, i would be too. Its a horrible heartbreaking mess. The vets were disgraceful the way they handled things. |
If the owner doesn't stay with the pet there is no appt necessary. They walk in any time, it could be very busy or in the middle of an emergency when nobody is available, or on a day you're short handed. The people who made appts expect to be seen at their appt time not wait while a walk-in is taken ahead of them. It's interesting how some people react to having to wait in some situations.