[MyDuke]

I'm so sorry for your loss.

Petsmart just has not fail to amaze me with the horror stories I continue to hear.
I used to take Duke there when I didn't know any better and even went to Banfield twice when we couldn't get to our vet. The vet tech said to me that Duke is marked as scratcher and biter during out second visit. I wonder where they came up with that information since the vet saw him for only 5 min in the room and I was there the whole time during our first visit; and Duke WAS calm.
I then wondered if they would share these things with Petsmart since they are in the same store. I was afraid of how they would treat Duke if I left him there for a few hours in the grooming dept and he is marked as a scratcher and biter.
I have yet to find a groomer that I like but I have learned to bath him and trim his hair where needed just to avoid that place altogether.

~Tam~