I don't really know the answer to your first question, but as to your second one... perhaps it would help if you only at first used her name when you are praising her or using it in some kind of positive way. And I'm certain it would be a good thing if when you say her name and she looks at you, you give her a treat or at least extra praise. That way she associates her name quickly and positively with looking to you and giving you her attention.
Lauren & Nikko |