Make sure the info was actually transferred and when before you yell at the office staff. I used to work in a Vet clinic and faxes sometimes don't arrive and if we didn't know it was coming we didn't know to miss it if it didn't show up.
__________________ Mammadoodle to my Yorkiedoodle Barney and our crazy cat Ms. Sassy Pants.  RIP Audrey-Belle 
Within the heart of every stray lies the singular desire to be loved  |