I was actually going to ask about this as well. I wanted to travel with Mexicana and I just spent the last 40 minutes doing an online chat with someone who just copied and pasted what was on their website. I told the lady that I had a dog that was a service dog that provided some help to me, but was not a guide dog for the blind, and that I wanted to fly with her in the summer. I asked the lady what type of paper work I would need and she asked me again, if she was a guide dog and when I told her no, she just copied and pasted the fare for transporting regular pets. Ughhh!!!! Mexican is so horrible. They have to allow therapy dogs as well, even if they aren't guide dogs, correct? As long as I just provide a doctor's note? I wanted to know if it was a different procedure since I would be traveling from Mexico to the States. The people on the Mexicana are not helpful at all! |