Maybe the person wasn't meaning to sound rude? I'm really particular about the kind of customer service I get anywhere I go. Sometimes I get people that think they are being funny or personable, when all they are doing is irritating me. Even if she wasn't meaning it to be rude though, I would have been bothered by it too.
With the vets I have been too, I have always had to ask about prices, they wont say unless I ask. But I have gotten those shocking bills too where I thought It would only be so much and it ended up being doubled, it definitely makes it even worse when the people are being rude. I usually call the vet before I go in and ask how much everything will cost, that way I know what to expect.
I stopped going to my last vet because of the front receptionist who was always there when I would go in.
__________________ Kati,Duke,and Lucie |