Oh my goodness...after reading your post I teared up a bit and had to pick up my Snick and give him and hug and kiss b/c I felt so bad about what happened to your lil girl. How could anyone strike their dog, ours is the most loyal creature ever, and is part of our family! You're so great for wanting her to be a confident little girl. I'm sure it's so hard for you not to want to cuddle her all day after what she has been through. I would call the previous owner and ask questions...but thats kind of gutsy and could end up being ugly. I'm sure she will come around in time!!!! Poor baby!! Sorry I can't help...but your post made me so emotional!!