YorkieTalk.com Forums - Yorkshire Terrier Community - View Single Post - Customer service complaint about Marilyn Muttroe Pet Boutique online

QuickSilver · 02-03-2009, 11:53 AM

#1 -- it is totally inappropriate to use a real world name. I have reported your post to admin.

#2 -- You did not apologize at all. I received a cancellation without any further communications.

#3 -- After receiving your cancellation, I ordered the two outfits OFF OF AMAZON, and they arrived WITHIN A WEEK! Hardly rare, European outfits!

#4 -- If you truly have great customer service as you say, when seeing my complaint, why not contact me directly and offer to resolve the problem, rather than "outing" me and accusing me of slander?

#5 -- I told you that I was planning to post a complaint online, and I find it interesting that I didn't hear from you until now. I assume you care now because the complaint came up on googling the name of your boutique.

02-03-2009, 11:53 AM	#10
QuickSilver Thor's Human Donating Member Join Date: Nov 2008 Location: San Francisco, CA Posts: 5,929 Blog Entries: 31	#1 -- it is totally inappropriate to use a real world name. I have reported your post to admin. #2 -- You did not apologize at all. I received a cancellation without any further communications. #3 -- After receiving your cancellation, I ordered the two outfits OFF OF AMAZON, and they arrived WITHIN A WEEK! Hardly rare, European outfits! #4 -- If you truly have great customer service as you say, when seeing my complaint, why not contact me directly and offer to resolve the problem, rather than "outing" me and accusing me of slander? #5 -- I told you that I was planning to post a complaint online, and I find it interesting that I didn't hear from you until now. I assume you care now because the complaint came up on googling the name of your boutique. Last edited by QuickSilver; 02-03-2009 at 11:56 AM.