[marilynmuttroe]

Mercury,

You are truly are being unfair. I remember you specifically, due to this occurence not happening in our boutique before. We go above and beyond for our customers and most of our customers are - repeat customers. Your unwarranted comment regarding our boutique - is not fair, nor is it truthful at all. We tried to make you happy in every way possible and we did apologize to you - numerous times. Normally, we do not cancel orders, per our company policy - however, we did for you due to the time period of the special order items coming from Europe. We received notification at the last moment from the European vendor, right about the time they were to be delivered to the boutique - that they were not going to ship any more to the states. This was completely out of our control and for you to slander our company which has a great customer service reputation - for something we had no control of - is just not right.