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hviola · 01-20-2009, 02:00 PM

Well, I got an answer (sort of) for the one card I didnt have a balance on. They told me my payments were late for Sept and Oct. But.........I paid the card off in August. So how does that work? They said my balance was $1. What???

Okay. So if I had a balance or something, you would think they would send me a statement, right? Well the last statement I recieved from them was early August right before I paid off the account. They also should have sent me notice that the account was closing. (I keep all my cc statements filed in my filing cabinet.) Now, according to chase, they sent me these documents!! If I had a bill for a dollar, um, i would have paid it.......

Lastly, this card has been closed for 3 months without me knowing!

My MIL told me to contact the BBB and dispute the listing on my credit report. I think I might just do that.

========================================
Now for the other card. They refused to give me a reason why they closed it. I argued with her for 45 minutes before she hung up on me. She also refused to let me speak with a manager or anybody else. They said I can continue making my payments on the account, but it is closed and I can never use it again.

Both cards, they refused to reopen them, or reopen a new account. Guess this is my punishment for being responsible with my finances right?

01-20-2009, 02:00 PM	#24
hviola YT 1000 Club Member Join Date: Jun 2008 Location: Casey, IL Posts: 1,175	Well, I got an answer (sort of) for the one card I didnt have a balance on. They told me my payments were late for Sept and Oct. But.........I paid the card off in August. So how does that work? They said my balance was $1. What??? Okay. So if I had a balance or something, you would think they would send me a statement, right? Well the last statement I recieved from them was early August right before I paid off the account. They also should have sent me notice that the account was closing. (I keep all my cc statements filed in my filing cabinet.) Now, according to chase, they sent me these documents!! If I had a bill for a dollar, um, i would have paid it....... Lastly, this card has been closed for 3 months without me knowing! My MIL told me to contact the BBB and dispute the listing on my credit report. I think I might just do that. ======================================== Now for the other card. They refused to give me a reason why they closed it. I argued with her for 45 minutes before she hung up on me. She also refused to let me speak with a manager or anybody else. They said I can continue making my payments on the account, but it is closed and I can never use it again. Both cards, they refused to reopen them, or reopen a new account. Guess this is my punishment for being responsible with my finances right? __________________ Heather, mommy to Drake (7 yr old son), Triss (yorkie), spike (dachshund), ash and misty (my cats), and a baby on the way due Oct 1st!