 I am so sorry!
I am so sorry that happened to you. I agree with Terri about making them responsible. I know they could not replace your Bella, the least they could do is compensate you for a purchase for another pet. I have heard bad grooming stories. This is the worst. After I tried 2 groomers, I decided to do it myself. No one would be as caring with your dog like you would.
God bless,
Please post with any news about Petsmart.
I would also call main headquarters and cause a big stink!
Jenny |