I once took Sydney to a Petsmart near our old home and they did fine, but it was just a shave for summer, no specific instructions.After we moved I took Chloe to the one near our new home thinking it would be "the same" ..I asked for a puppy cut , and gave them a picture of what I wanted.
Well I came back and her nose was shaved and around her nose was shorter she looked like some kind of weird lion dog cross. I don't know WHAT they did , but it was nothing like the photo. Then they said , "Oh were sorry the girl you gave the photo to didn't give it to us , so we just did a typical puppy cut"
Well heck , It wasn't even a puppy cut...no puppy I had ever seen looked that weird ! Why would they shave the middle of her nose and around her face and leave a beard ?? She was like an Amish puppy. I was
SOOO MAD ! I will never go back again.