 found consumer email
Company Contact = Carrie Sawyer
Company Address = P.O. Box 576
City = Chouteau
State/Prov = OK
Zip2 = 74337
Country = United States
Company phone = 918-386-2654
Incident = I purchased a 12 wk old black yorki poo
from Carrie Sawyer for 795 plus 200 shipping! He arrived into Bradley airport in
CT on Sept 20,2007. When we removed him from his kennel we noticed a terrible
odor, but otherwise he seemed fine. That night he proceeded to scratch and rub
his ears against everything. I took him to Petsmart the following morning and
the tech stated she was surprised he came from a reputable breeder! She cleaned
out his ears and gave me two Q-tips blackened with debris. She said to get him
to a vet. She also pulled out mounds of hair which should not have been in
there. Also the hair was so long between his foot pads he was slipping.
Later that day he had his first vet appointment and he was found to have two
really bad ear infections! I emailed Carrie to let her know and she stated \"he
was the last of his litter and she should have kept a better eye on his ear
care! The next day I received a call from the vet stating my puppy had
\"Giardia, and that it was a pretty heavy infestation and I needed to start him
on meds as soon as possible. Again I emailed Carrie and she stated she would
only pay for ear mite meds and nothing else! I never said anything pertaining to
ear mites. Her website states she will send a free puppy pack upon request,
which I did request twice! No package no response. When I emailed her about the
Giardia, she said that my letter only mentioned coccidia which is not covered
per her contract. This coccidia was never mentioned by me until I gave her a
follow up stating these were two different infections! I was sent a sick puppy
and have had to pay for medicines for two different infections that my puppy
should have not came with! I have a copy of what her website states and of all
the bills and paperwork!
Damage Resulting = I have paid 145.50 for meds and tests excluding the intial
visit costs which I understand is my responsiblity. But I now would like to be
reimbursed 14.99 for his groom due to the bad odor, dirty, unplucked ears,and
removal of the excess hair on paw pads. The 145.50 for medical bills and 250.00
of his purchase price for misrepresentation of a product, sale of a sick puppy
and not receiving a puppy package upon request, which I requested twice. thank
you
Contact me = Y
this is the original email I sent to consumer affairs!.AOLWebSuite .AOLPicturesFullSizeLink { height: 1px; width: 1px; overflow: hidden; } .AOLWebSuite a {color:blue; text-decoration: underline; cursor: pointer} .AOLWebSuite a.hsSig {cursor: default} |