I have never had this problem, but I do know that it is critical that the pups get that first mother's milk. Have you tried laying down with mom - maybe on your bed, and massaging her and sneak the pups up to her tits? If you have a helper I would kinda sorta gently keep her laying down and have the helper scootch the pups into position.
I hope that someone with experience of this kind will see your plea for help and jump in. |