That is just terrible!
I looked this info up for another member here on the board with the same troubles....Here is her phone number, you can try to call her but I think the other person tried and could not get thru.
104 Mill St
Lone Oak, TX 75453-4088
(903) 634-2324
Also...if you paid thru Paypal, you need to open up a dispute right away! I am not sure what the time frame is for doing this, but I would get that done ASAP, obviously....you are not going to get your bows!
Such a shame that people do this kind of thing...I mean the least she could do is reply to your email.....most people are very understanding so I don't know what her problem is.
Good Luck!
Mary
Dog Bows Handmade with Love for your Pampered Pet!