I'm sorry that this has happened.
My puppies have always cried the first few nights. In fact, Livi cried for quite some time...until she ended up getting her way. She didn't want to be in her kennel to sleep so she screamed and cried until we decided to put her in bed with us...not another peep.
Huckleberry started out in his kennel, right next to my side of the bed so I could put my fingers in to comfort him...he also cried, well, actually he did a really cute howling sound.
My husband started to get frustrated one night but then couldn't help but laugh because, yes, it got old, but he sounded cute (he also ended up in our bed as well). Anyway, I feel bad for you...these people should know better! Puppies are babies and they are going through a lot when they go to a brand new home. I can't even imagine how they must feel. They need a family that understands that this is going to take time and that they deserve to be loved and comforted.
Good luck finding a perfect home for her!
Tammy