I think the best thing is to tell potential owners that puppies do cry the first couple of nights in a new home. After all, the puppy's entire life has changed, new voices, smells, sounds, everything. One of the questions I ask is where is the puppy sleeping--if it isn't in the new parents' room, I usually don't sell to them. I do crate train starting at about 10 weeks, in the xpen--covering the crate with a towel. My puppies all love to go into the stroller, a dog crate, a dog bag and a lap before they leave home.
I have the same offer in place, I will take back my puppy or dog at any time. It shows your heart is in the right place. |