Ouch! That poor baby, that had to have hurt horribly! How on earth, did she manage to do that, with scissors or clippers, or did she even explain? OMG.....I can't believe it's that big a chunk and she acted like no big deal, WTH!
Ordinarily I'm not one to promote lawsuits, in this case though - you HAVE to sue her and try to put her out of business. It's the right thing to do - you don't want her to do this to another baby.
I'm sure accidents do happen occasionally but for her to not even apologize and to get angry at you all, sounds like her trying to cover up for guilt - because YES, as the shop owner she is still responsible.
No, it's not going to grow back and that's too bad but I think after it heals and the hair starts to grow back......if you let it grow out a little longer on his ears you probably won't be able to see the damage near as much.
Good luck and do keep us updated, please.
__________________  ~Ruby, Reno, Razz, & Jack~ |