OH MY GOD!! I can't believe the size of the chunck missing,this makes me sick just looking at it. You need to get legal advise on this as I don't know if you can sue the owner/company or if you can only sue the groomer that did the damage ( you mentioned the groomer was very upset and appologised )but for the owner to dismiss this as minor is very upsetting and unproffesional in my books.
Eileen |