Wow I didn't know you lived so close to both stores!If you shop instore you will save on the shipping but Rens has some sales that are only available on-line so you have to check their website ( they send me flyers in the mail ). Now if they will let you pickup at the nearest store thats even better. Haven't had any problems with Rens they did send an e-mail to give me exact shipping cost and to get a confirmation on the order.It's been awhile since I ordered on-line,I know the package came from Ontario but I really didn't look at the parcel to see where in Ontario it came from. Generally I check both wesites to see who's got what I want and who has it the cheapest! LOL!!
Sorry to hear you've had poor service ,that would turn me off as well ( if it was me I'd be in the store in person telling the owner how I felt !....but then I'm menapausal right now and everything sets me off !!!! oops I know tooo much information)
Eileen
