I have gotten to the point where there is only one person I will deal with at my vets office, and that's the office manager. I had a similar incident when I picked up Baxter one time. I held him up and looked at him and he was covered in fleas. Fleas that he did not have when he got there. Most offices hire young inexperienced girls... kids... that have no public relation skills whatsoever. Usually the office manager is the one that will have to train them and teach them how their clients are expected to be treated. Like Nancy1999 said I would definitely speak with the office manager about it, and write a letter to the vet before I changed. You could end up facing the same problem again with the front office help, and not being as satisfied with your new vet as you were the original one. |