I had to call and complain about the front office service of my vet clinic today. Roxy, my yorkie, has been going there since she was born almost 3 years ago. One of the doctors there even cut her tail when she was 3 days old. But I have had several problems with the front office service. Once I picked up Roxy, she had surgery to get fixed, and she was full of fleas. She didn't have any when I dropped her off the day before. I called up there and was really nice about it and just said that they have fleas and that I wasn't upset, just wanted to let them know. Then someone from the office called me back to let me know that they have stainless steel cages there and that I have not bought flea prevention from them in a while. I could have gotten flea prevention from some where else for all they knew. And I was using the some where that they stop selling because it was not working any more????? I really like the two vets there but I don't want to have to face the girls at the front desk. I am very upset
So now I am looking around for a new clinic. My bosses dad is a vet but his office is out of the way.