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DejaVu · 09-15-2008, 03:42 PM

Natalie of Hb CA (09/12/08)
After reading the complaints (32 just this month) on this board, I realized I was just about to open up a bag of the new formula of Canidae all stages dog food. I called the Canidae to ask what was going on and they claimed that the complaints on this board had been unconfirmed and might be posted by competitors trying to smear them. They claimed that they have not heard from any veterinarians with definitive diagnoses or any proof that their food was causing dogs to become ill. They suggested I start transitioning my dog right away. After mixing my remaining old formulation with some of the new formulation, I decided I did not want to take the chance of making my sweet little black pug sick.

I threw everything away and bought a bag of IAMS LAMB AND RICE FORMULA (in the red bag) at my mom's suggestion. I fed him a bowl last night and this morning without any transition. He is doing great, even had a normal bowel movement this morning and he loves it! I just wanted to thank all of those who posted on this site and let you know that you all saved me and my dog a lot of misery. I am calling the pet store in which I bought the food to make sure they know there is a problem and that they alert customers in the future.

Loss of $30 worth of dog food.

Debra of Harvard IL (09/12/08)
I purchased the new larger size bag of Canidae Dog food for dogs Labeled Puppies to Adult. I have been using this product for approximately 8 months and I have been saving the bar codes to get a free bag after collecting 12 months worth of food. I opened the above new bag and poured it into my dog food bin with the remaining same brand left from prior bag. I had noticed a major difference in the color of the food as it was far lighter that the previous bag. Upon feeding both my puppy and my 2.5 year old adult dog with the above food, my adult 2.5 year old dog began the have loose stool, then projectile diarrhea, complete loss of appetite, and refused to drink any water.

Within two days, my sweet guy lost control in both front and rear legs and his body began to curl up into a fetal position. I rushed my lethargic and very sick dog to my veterinarians office and the vet had to give him intervenous in his back because he was highly dehydrated. He had a fever, an inflamed intestine and was very sick and weak. The vet had do perform an internal, give him an antidiarrheal shot, an antibiotic shot and 15 days of antibiotics and 15 days of antidiarrheal pills. I had to give him those pills every 24 hours without missing. I had to lose a day of pay to stay home with my buddy to see if he was either going to make it or die. I was just sick over it! The vet charged me $100.00 for the evening emergency visit and another $180.00 for all of the above performed on my dog.

I'm very upset with [Canidae]. I have paid approximately $45.00 per bag of food and though I was getting a very good, safe and healthy product for my dogs. How could [they] not inform people [of the] changed recipe. I almost lost a great friend and I also lost a great deal of money and time and suffering to save him! I've thanked the Lord that I was able to save my sweet guy Blue! He's all I have. I will never use product again and as a consumer will pass the word on about my horrible experience. I feel that everyone that experienced what I experienced should get together in trying be reimbursed for any expenses for their losses and also mean possible loss of our dear pets lives as well if any by this company!

Patty of Detroit Lakes MN (09/12/08)
My three large dogs, Doberman, Rottweiler, and Shepherd/Siberian Husky became ill after eating from a new bag of their CANIDAE Lamb & Rice & CANIDAE PLATINUM dog food last week. Explosive runny stools. I checked the internet for other complaints, and yes there was allot of complaints with the same symptoms. They have been on CANIDAE for almost a year now for I was told it was the best...It may have been but now it is not...they say they changed their formula...I don't think so, I like others think the dog food is tainted with something. I am going to have my bags tested.

I contacted CANIDAE, by phone, email, it has been 3 days and they didn't respond to me. I hope they can't sleep at night & I wonder what they feed their dogs. I then checked the internet for any complaints on their dog food they were on a year ago....NUTRO Natural Choice Lamb & Rice and I was shocked...numerous dogs and cats are seriously sick or dying from this pet food. I called the FDA of Minnesota and reported I felt my bag of CANIDAE dog food was contaminated or tainted with something. I gave her all the information and I gave her this websites of the complaints. She was going to have someone check into it.... EVERYONE NEEDS TO CONTACT THEIR STATE FDA ASAP! They don't go out looking for complaints, you have to advise them!

I am cooking for my dogs right now and they seem to be doing okay for now. Expense this far is dog food and my cleanup and search time from all this mess and their suffering!

Gina of Cornell WI (09/12/08)
I opened 6 cans of food for a second meal of the day and found what looked like string but once dry appears to be cardboard I also found what appears to be a fairly large 3/4 x 1/4 inche piece of packing tape in the food when I was placing it on the dinner plate for the pups.

I still have 2.5 cases unused. called and no care attitude by canidae customer service. I have lost much sleep over this.

Whitney of Ypsilanti MI (09/11/08)
We have had Sadie on Canidae since she was a puppy. It took us until she was about 4 months old to even find a food that would keep her stools hard. We'd switch foods and they would stay hard for a few days then turn runny again - quite the opposite of most people who do sudden food changes. Finally we tried Canidae ALS and the stools have been good every since. She was offically diagnosed with IBD at 4.5 months old and def. suffers from food intolerances. Then about 2 months ago, Sadie came to visit me and she was pooping yellow again! I got so mad at my boyfriend accusing him of buying petstore food and feeding it to her (he always complained about how he had to go to a special store to get her food).

Even when he showed me the food he brought with him I didn't believe it was Canidae because it looked so different. Come to find out, they had a formula switch and Sadie never adjusted. She had always been a little rashy baby but after the Canidae switch she got huge pumps on her head that spread down her neck and she had red scaly patches on her skin. We took her to the vet where she was said to have pyoderma and was put on antibiotics and shampoos. She continued to have incredibly loose, yellow colored stools ( I assume from the new coloring in the food) and her gas got a lot worse. Her hair began to fall out around her face and her skin began to smell.

We just switched her to Kumpi food after talking extensively with their nutritionist and founder. We've already seen the stool firm up and her rash is getting better! I am so upset at Canidae. Why take such a good product and go and do this to it? It worked great the way it was - and [they] went and ruined it and hurt a lot of dogs in the process. I am never going back to corporate dog food again and will never use another Canidae product the rest of my life.

Lu of Philadelphia PA (09/11/08)
I have been feeding my two dogs Canidae Lamb & Rice for the last two years without incident. Two weeks ago I bought a new bag and found that the kibbles were more of a yellowish color rather than the usual brown and were also larger. After a few days, my dogs' stool was yellow and loose. This week both dogs began vomiting. This caused us to wonder if the dog food was the problem so we checked on the Internet. Sure enough many other pet owners experienced the same symptoms. We disposed of the remaining dog food immediately and plan to switch to Eagle Pack.

Other than the weight and color, there was no indication on the packaging that the formula was changed. We counted on Canidae to provide a healthy food for our pets and were seriously let down. I'm glad we caught this in time before our dogs suffered worse symptoms and will never buy or recommend Canidae products.

$28.88 for the 15lb bag of food. No vet bills yet but the well being of our beloved pets has been compromised.

09-15-2008, 03:42 PM	#2
DejaVu YT Addict Join Date: Aug 2008 Location: California Posts: 366	Natalie of Hb CA (09/12/08) After reading the complaints (32 just this month) on this board, I realized I was just about to open up a bag of the new formula of Canidae all stages dog food. I called the Canidae to ask what was going on and they claimed that the complaints on this board had been unconfirmed and might be posted by competitors trying to smear them. They claimed that they have not heard from any veterinarians with definitive diagnoses or any proof that their food was causing dogs to become ill. They suggested I start transitioning my dog right away. After mixing my remaining old formulation with some of the new formulation, I decided I did not want to take the chance of making my sweet little black pug sick. I threw everything away and bought a bag of IAMS LAMB AND RICE FORMULA (in the red bag) at my mom's suggestion. I fed him a bowl last night and this morning without any transition. He is doing great, even had a normal bowel movement this morning and he loves it! I just wanted to thank all of those who posted on this site and let you know that you all saved me and my dog a lot of misery. I am calling the pet store in which I bought the food to make sure they know there is a problem and that they alert customers in the future. Loss of $30 worth of dog food. Debra of Harvard IL (09/12/08) I purchased the new larger size bag of Canidae Dog food for dogs Labeled Puppies to Adult. I have been using this product for approximately 8 months and I have been saving the bar codes to get a free bag after collecting 12 months worth of food. I opened the above new bag and poured it into my dog food bin with the remaining same brand left from prior bag. I had noticed a major difference in the color of the food as it was far lighter that the previous bag. Upon feeding both my puppy and my 2.5 year old adult dog with the above food, my adult 2.5 year old dog began the have loose stool, then projectile diarrhea, complete loss of appetite, and refused to drink any water. Within two days, my sweet guy lost control in both front and rear legs and his body began to curl up into a fetal position. I rushed my lethargic and very sick dog to my veterinarians office and the vet had to give him intervenous in his back because he was highly dehydrated. He had a fever, an inflamed intestine and was very sick and weak. The vet had do perform an internal, give him an antidiarrheal shot, an antibiotic shot and 15 days of antibiotics and 15 days of antidiarrheal pills. I had to give him those pills every 24 hours without missing. I had to lose a day of pay to stay home with my buddy to see if he was either going to make it or die. I was just sick over it! The vet charged me $100.00 for the evening emergency visit and another $180.00 for all of the above performed on my dog. I'm very upset with [Canidae]. I have paid approximately $45.00 per bag of food and though I was getting a very good, safe and healthy product for my dogs. How could [they] not inform people [of the] changed recipe. I almost lost a great friend and I also lost a great deal of money and time and suffering to save him! I've thanked the Lord that I was able to save my sweet guy Blue! He's all I have. I will never use product again and as a consumer will pass the word on about my horrible experience. I feel that everyone that experienced what I experienced should get together in trying be reimbursed for any expenses for their losses and also mean possible loss of our dear pets lives as well if any by this company! Patty of Detroit Lakes MN (09/12/08) My three large dogs, Doberman, Rottweiler, and Shepherd/Siberian Husky became ill after eating from a new bag of their CANIDAE Lamb & Rice & CANIDAE PLATINUM dog food last week. Explosive runny stools. I checked the internet for other complaints, and yes there was allot of complaints with the same symptoms. They have been on CANIDAE for almost a year now for I was told it was the best...It may have been but now it is not...they say they changed their formula...I don't think so, I like others think the dog food is tainted with something. I am going to have my bags tested. I contacted CANIDAE, by phone, email, it has been 3 days and they didn't respond to me. I hope they can't sleep at night & I wonder what they feed their dogs. I then checked the internet for any complaints on their dog food they were on a year ago....NUTRO Natural Choice Lamb & Rice and I was shocked...numerous dogs and cats are seriously sick or dying from this pet food. I called the FDA of Minnesota and reported I felt my bag of CANIDAE dog food was contaminated or tainted with something. I gave her all the information and I gave her this websites of the complaints. She was going to have someone check into it.... EVERYONE NEEDS TO CONTACT THEIR STATE FDA ASAP! They don't go out looking for complaints, you have to advise them! I am cooking for my dogs right now and they seem to be doing okay for now. Expense this far is dog food and my cleanup and search time from all this mess and their suffering! Gina of Cornell WI (09/12/08) I opened 6 cans of food for a second meal of the day and found what looked like string but once dry appears to be cardboard I also found what appears to be a fairly large 3/4 x 1/4 inche piece of packing tape in the food when I was placing it on the dinner plate for the pups. I still have 2.5 cases unused. called and no care attitude by canidae customer service. I have lost much sleep over this. Whitney of Ypsilanti MI (09/11/08) We have had Sadie on Canidae since she was a puppy. It took us until she was about 4 months old to even find a food that would keep her stools hard. We'd switch foods and they would stay hard for a few days then turn runny again - quite the opposite of most people who do sudden food changes. Finally we tried Canidae ALS and the stools have been good every since. She was offically diagnosed with IBD at 4.5 months old and def. suffers from food intolerances. Then about 2 months ago, Sadie came to visit me and she was pooping yellow again! I got so mad at my boyfriend accusing him of buying petstore food and feeding it to her (he always complained about how he had to go to a special store to get her food). Even when he showed me the food he brought with him I didn't believe it was Canidae because it looked so different. Come to find out, they had a formula switch and Sadie never adjusted. She had always been a little rashy baby but after the Canidae switch she got huge pumps on her head that spread down her neck and she had red scaly patches on her skin. We took her to the vet where she was said to have pyoderma and was put on antibiotics and shampoos. She continued to have incredibly loose, yellow colored stools ( I assume from the new coloring in the food) and her gas got a lot worse. Her hair began to fall out around her face and her skin began to smell. We just switched her to Kumpi food after talking extensively with their nutritionist and founder. We've already seen the stool firm up and her rash is getting better! I am so upset at Canidae. Why take such a good product and go and do this to it? It worked great the way it was - and [they] went and ruined it and hurt a lot of dogs in the process. I am never going back to corporate dog food again and will never use another Canidae product the rest of my life. Lu of Philadelphia PA (09/11/08) I have been feeding my two dogs Canidae Lamb & Rice for the last two years without incident. Two weeks ago I bought a new bag and found that the kibbles were more of a yellowish color rather than the usual brown and were also larger. After a few days, my dogs' stool was yellow and loose. This week both dogs began vomiting. This caused us to wonder if the dog food was the problem so we checked on the Internet. Sure enough many other pet owners experienced the same symptoms. We disposed of the remaining dog food immediately and plan to switch to Eagle Pack. Other than the weight and color, there was no indication on the packaging that the formula was changed. We counted on Canidae to provide a healthy food for our pets and were seriously let down. I'm glad we caught this in time before our dogs suffered worse symptoms and will never buy or recommend Canidae products. $28.88 for the 15lb bag of food. No vet bills yet but the well being of our beloved pets has been compromised.