Groomer messed up I'm just not sure how to handle this. I have been going to the same groomer since I got Gracie a couple of years ago and have never had issues. Last time, they cut off Holly's top knot. I did not blame them because I guess I was not specific enough. Today, I asked them to cut Holly down to about one inch and leave her top knot hair alone. I asked them to just clean up Gracie. Well, they cut the wrong dog short! Gracie came out short, with a top knot, and Holly came out cleaned up and they cut her bangs again! I did not say anything, I probably should have. What should I say next time? Or should I call the owner now and say something? I spent $90 between the two of them including the tip. No harm done. Gracie looks cute and her hair will grow back out, but Holly has a cotton coat that mats too easily and she really needs to be cut a bit shorter. Advice please?
__________________ Gracie loves Bailey. Holly loves Tucker. Proud member of the YT Gracie Girls. |