Same story here ... except it was Cable One! We bought our Dish Network system and it's wonderful!! Even when the weather is bad and the signal for one particular satellite is lost, it recovers quicker than cable comes back on when it messes up! I miss my satellite!!! It's in Alabama in our home there but when we get moved here in Colorado we are going to tell Bresnen Cable [which is what we have in the condo] just exactly where they can put their cable boxes ... but only after we get our new Dish and all the equipment in place!!! I miss my DVR!!!
Just call the Dish Network folks and get the dish installed and then tell Cox to shove it!!