[luvmyYorkieJack]

I would be super ticked too. I am actually starting a manners 1 class this evening. It is not through a big company like PetSmart or Pet Co. It is a group of local trainers that have come together in a business. I really like it because it's cheaper than either PetSmart or Pet Co and you come as much as you want. They always have a trainer there and you move through the different levels at your own pace. So in 8 weeks you could make it though just level 1 or you could make it through all 4. Try looking around to find a training program that is more low key. If you have a dog park in your area, try taking your puppy there and ask other dog owners who, if they used a trainer, and how to get a hold of them. That is how I found out about the place I am going to. Two people recommended them to me. I don't blame you at all for mad and wanting your money back. Not showing up at all or even to inform the new instructer is obsurd! And then to not have this one show up either shows horrible work ethic. I would even try taking it up with the GM of the store. There really should have been no reason for it.