[cj125]

Originally Posted by mmutts

I have an email from the customer over a week after she took him home. She was raving about how great he was doing...eating on his own, playing, happy, healthy,she even sent a picture. The puppy was barely one pound. We showed her how to syringe feed him in the event he was stressed when he left us and wouldn't eat. WE NEVER told her to force feed him constantly, only if he wouldn't eat. You all know it is necessary to do if these tiny puppies won't eat, otherwise they could fall victim to hypoglycemia. She called the manager to tell her how wonderful he was doing and said she still will get up in the middle of the night to syringe feed him because she was paranoid and wanted to do it just in case. She is the one who told us originally that her vet said he had aspiration pneumonia. She was the one later screaming at us because she had caused him to die. All we asked for was a necropsy proving this puppy had the problem when we sold him or that it was a congenital issue and we told her we would replace her puppy. We never received the necropsy until two days ago. Our Vet, Dr. Elena Pederson of Advanced Care Animal hospital has reviewed it and we will be responding to the customer next week. WE DO NOT buy from puppy mills. Over half of our current puppies are from local breeders. Go ahead, spew venom about us, but we are not what she is portraying and I feel sorry for her.

First of all, I live in Vegas and have been to your store. I couldn't believe just how TINY all the dogs were. Dogs that shouldn't have been - like a Boston Terrier or a Dachsund! It was a very strange sight to see. NO "good/ethical" breeder would sell their pups to any kind of pet store - much less them being underage and underweight! They would screen/interview the people they would consider placing their new pups with. Perhaps you bought your pups from some "back yard breeders" and perhaps it was them that bought their male and female from the puppy mill and started the breeding - because SOMEONE did!!!

And if you really understood about hypoglycemia in toy dogs then you wouldn't be buying and then reselling these tiny little puppies that don't weigh much more than a feather and that should still be with their Mom and littermates instead of being moved around and around before they get sold. That's like sending a preemie home with a stranger! They are missing some of the most important lessons of their lives! Of course you know that already from reading up on all the breeds that you sell. Right?

There's alot of shouldn't have happened in this story... and it starts and ends with Millionaire Mutts!

I don't even have to read this lady's report - just hearing that the puppy was under one pound, traveling out of town and how young it was - was a recipe for TROUBLE! Trouble that you should have expected.

How dare you say that she killed her dog...
she was the only one that didn't contribute to his death!

Oh, could you please post the names of those excellant breeders you get your dogs from? Pure bred, AKC, and ethical - yes, please post their websites or phone numbers - I'm really interested in meeing one!!!