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Originally Posted by belindaY  My puppies' welfare always comes first, and I did take the puppy back with full refund, but I find I NEED IDEAS ON HOW TO AVOID THIS IN THE FUTURE. This is scary because I thought I was being careful and selective about the homes my puppies go to. I don't understand how someone could be allergic to dogs and not know it before taking one home. I make it VERY clear to customers that I will buy back my Yorkies any time, for any reason, and I totally mean that, but it is not my intention to be sending puppies off with people who think they can just try them out. This has happened three times out of five litters in the past year. I'm thinking of starting a Hall of Shame directory or something like that where breeders can report customers who should not be sold dogs. I do an internet search on all customers before my dogs leave home, just in case there's something there I should know. Once some info came back that caused me to cancel a sale. I learned too late that one person who returned a puppy this year has done it at least one other time. Wouldn't it have been nice for me to be able to know that beforehand? |
I'm not a breeder but you did the right thing....When you stated they cancelled 'a SALE', actually - it's more than that. It's a life that you brought into the world... so it stands to reason that you should return their money for whatever reason they decide the puppy isn't a good fit.