[MeganS]

Thank you guys.

I've read all of your stories on this thread...I'm totally shocked. I mean...how do people treat complete strangers like that? Even before I worked in Wendy's, if I had a complaint about something, I knew that you get more results doing it politely and talking to the employee/manager, not by yelling and accusing them.

There was another older lady last night. I was listening to the conversation with the order taker on the headset, and I ended up taking it off because our order taker was being extremely rude. I knew that there was nothing I personally could do at that point in time, so I was just really polite to the lady when she got to my window and I apologized for what happened. Then I told the manager, who talked to the order taker (whose name I really need to learn lol). I could tell the woman was in a bad mood when she got up to pay, but as soon as I was nice to her she seemed to have gotten over it and she was nice to me. I like people like that - who don't take a bad experience with another person and blow up on the next person they see.

I understand that people have bad days at work or whatever. But I can't stand it that they don't realize - hello, I'm also at WORK, and as far as they know, I could be having a bad day too. So I'm going to try and remember that when I'm dealing with the obnoxious ones, and just hope they remember it too. and if not, well then...too bad for them.

That turned into another vent lol. Sorry.

Beth - I know right!! The one other thing I've learned from this job: I'll work my butt off in school so I don't end up doing this for the rest of my life!

My favorite ones are the people who come storming up like they're going to rip your head off and look like they got their heads knocked in when you're nice to them. I had this one guy when I was on cashier who was like stomping up to the counter with his burger being crushed in his hand and his face was like..turning red haha. and he got up to me and he was like "I WANTED THIS PLAIN!!!" and I said "I apologize. Let me get you another one." and he looked like he deflated and he was like "....you will?" lol.