HOW DO YOU DO IT!?!? I have a rant.
I recently started working at Wendy's (my parents decided it's time for me to support my own hobbies lol). I love my job itself, I love the people I work with, I love my boss, I CAN'T STAND the people. A lot of them are really nice, but some of them just...UGH!!
and I started working drive through (I collect the money) the other day, so I get to deal with all of those pleasent people too.
I don't mind getting feedback from customers about the restaraunt or whatever AT ALL, but it's the people who yell at me that I want to strangle.
Especially the ones who yell at me for something I have NO control over.
This was one of my last customers of the night:
Girl up front: *takes order*
him: *drives up to my window to pay*
Me: *opens window* Hi how are you?
him: Do you know what you sound like?
me: Excuse me?
him: You sound DEAD!
Me: I'm sorry...?
him: How do you learn to take orders in this place?
Me: I don't take the orders, sir, I just collect the money.
him: Well whoever DOES collect the orders needs to be taught something. How are you supposed to take orders here?
Me: I'm not sure, sir, I haven't been trained to take orders.
him: You're supposed to say "May I help you" "thank you" "please."
Me: Yes sir, I suppose so.
him: I can't believe how rude you people are.
Me: I'm sorry you had a bad experience sir. I'll pass it on to her. The total is $9.27.
him: *pays*
Me: Have a good night.
him:
Yeah.
Me:
You're welcome.
him: *drives away*
I know I should just get over it. But it's like...oh my God. At least practice what you preach! last time I checked, you're supposed to say thank you when someone wishes you well. But I guess his mommy didn't teach him that HE has to have good manners too - other people just have to give them to him.
He wasn't the only one tonight...but he was the one I was ready to kill. I told my boss I quit afterwords, and she was like "No you don't." lol.
Just...if you're going to customer service or whatever, please don't scream at them or anything because they have feelings too and more than likely you're yelling at them for something they have nothing to do with. (And they talk badly about you after you leave if you're mean.
)
*sigh* Thanks. One thing I've learned from Wendy's: I can never have a job that requires me to be nice to people I want to knock out.
EDIT: OMG this was much longer than I thought. Sorry!