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Originally Posted by littlelady  Because the salespersons commission would have been decreased so he didn't tell you so he got his full commission. I hate salesman I do not know personally. |
AT&T has deceptive business practices anyway. Have for a long time. I had a tremendous issue with them a few years ago because they had been charging our account over ten dollars a month and they were NOT our provider.
After many long discussions with them, they pretty much said too bad. They had found an incoming 'collect' call that was from an AT&T pay phone somewhere during the time they had been erroneously charging us. I asked how were we supposed to control what kind of phone was being used for a collect call? Mercy!
Needless to say....they wouldn't do a thing. I called the utility commission and filed a formal complaint. After that, AT&T called me and said the most they would do was give us back 65 dollars. Excuse me? You charged us for three years at over ten a month, and now you just want to give 65? I wouldn't settle for that and so, actually never received a thing.
Yesterday, in the newspaper I saw that there is a class action suit against them by people who were also NOT their customers, for charging them 3.95 a month for some special service that they never received. They are crooks on a very high level.
I am not surprised in the least with how they treated you.
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