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michiko · 07-13-2008, 07:10 AM

So I am so into (in my definition) technology... so I thought I would finally get an iphone. So I have been paying attention to the news etc before Steve Job made an announcement. I even watched his conference video.. (like 2 hours?) to get tuned to this new technology. I was very excited... I was ready to get it.

So I would have liked to line up at 8 a.m on July 11th. I couldn't because of my work. So as soon as I got out, my bf and I called different places to see how long is the wait. Then we decided to head to a mall that is 20 miles away. So we got on the line.... we were told that the wait is 1.5 hour. We chatted people in front of us and back... for 4 Hours Yes 4 hours. I finally stepped to the store.. and waited for another 30 minutes or so. Then my bf was listening to the salesperson... going through stuff.. Then he tells us that the iphone is $299 because we weren't eligible for discount... I am like "what"? So he decided to buy it because it was only $100 difference.. so they activated his new iphone... and he was ready to pay for it. Then they said $399. We were like "what? you told us $299." Then they tell us that we cannot cancel this because to cancel this, we had to go to AT &T. But we cannot open the phone if we are canceling and couldn't use his blackberry any more. So he ended up taking his new iphone. His eligibility for discount is next year in March. Mine is end of October this year. I didn't get it, but he got it. I definitely would buy it when October comes, but I would buy for 16 G then.

The thing is.. when we were waiting for 4 hours. The salesperson came to talk to everyone of us about what we need and all kinds of stuff.. but never mentioned about existing customer eligibility. For me I think this is really messed up customer service for existing customer.. but I understand that they have given us the discount a year ago. But then why don't you display the actual price too then? I got upset because we waited for 4 hours... But it is okay now.. We decided that we would buy a Macbook instead for my birthday in August then iphone in end of October.

So I played with my bf's iphone. It's awesome! I love it! I can wait for 3 MORE months.. I can I can I can.. (I am telling myself...) I truly understand the concept even I don't agree, but I wish they would have been more open about the actual price and list it at store or announcement. They talk about "economically affordable" or whatever it was... but the fact is... the phone actually costs as much as before... AT &T must be paying for the discount.

Anyway.. those of you who have iphone.. I envy you

07-13-2008, 07:10 AM	#1
michiko The Yorkie Sitter Donating Member Join Date: Sep 2005 Location: Boston Posts: 2,350	New iphone drama.... So I am so into (in my definition) technology... so I thought I would finally get an iphone. So I have been paying attention to the news etc before Steve Job made an announcement. I even watched his conference video.. (like 2 hours?) to get tuned to this new technology. I was very excited... I was ready to get it. So I would have liked to line up at 8 a.m on July 11th. I couldn't because of my work. So as soon as I got out, my bf and I called different places to see how long is the wait. Then we decided to head to a mall that is 20 miles away. So we got on the line.... we were told that the wait is 1.5 hour. We chatted people in front of us and back... for 4 Hours Yes 4 hours. I finally stepped to the store.. and waited for another 30 minutes or so. Then my bf was listening to the salesperson... going through stuff.. Then he tells us that the iphone is $299 because we weren't eligible for discount... I am like "what"? So he decided to buy it because it was only $100 difference.. so they activated his new iphone... and he was ready to pay for it. Then they said $399. We were like "what? you told us $299." Then they tell us that we cannot cancel this because to cancel this, we had to go to AT &T. But we cannot open the phone if we are canceling and couldn't use his blackberry any more. So he ended up taking his new iphone. His eligibility for discount is next year in March. Mine is end of October this year. I didn't get it, but he got it. I definitely would buy it when October comes, but I would buy for 16 G then. The thing is.. when we were waiting for 4 hours. The salesperson came to talk to everyone of us about what we need and all kinds of stuff.. but never mentioned about existing customer eligibility. For me I think this is really messed up customer service for existing customer.. but I understand that they have given us the discount a year ago. But then why don't you display the actual price too then? I got upset because we waited for 4 hours... But it is okay now.. We decided that we would buy a Macbook instead for my birthday in August then iphone in end of October. So I played with my bf's iphone. It's awesome! I love it! I can wait for 3 MORE months.. I can I can I can.. (I am telling myself...) I truly understand the concept even I don't agree, but I wish they would have been more open about the actual price and list it at store or announcement. They talk about "economically affordable" or whatever it was... but the fact is... the phone actually costs as much as before... AT &T must be paying for the discount. Anyway.. those of you who have iphone.. I envy you __________________ Michiko (Ethicist) and Haruka(Fragrance of Spring Flowers) [/URL][/COLOR]