[k2p1e]

That is so wrong!!! I am a groomer and I also own my own shop and have a staff. We have a golden rule if you are feeling frustrated time to kennel the pup and take a water break and start over nice and cool. Losing your temper with a dog does NOTHING positive. Telling a dog to 'shut up' and 'STOP IT' teaches them nothing!

We also have a large plexi glass window people can watch their dogs being groomed and it is visable from the street too. I tell people I have nothing to hide.

Not that I am a big beliver but I remind my staff if a a true animal pysci ever walked in and talked to the animals you are grooming what would they say??
I would prefer, 'Yes I hate grooming but they don't hurt me, they do try...'

We get dogs in now and then from another groomer who has a rep for being 'rough'...these dogs all react the same, the shudder and they tense their bodies for certain parts of the grooming, they NEVER wag their tails. We go so gently with these dogs and coax and praise them like crazy. Nothing makes me feel sick then a dog who is GOOD and well behaved fear grooming...I love it when they come for the third consecutive grooming and it is like a whole new dog they are more confident, wag their tails and finally realize that we will not hurt them and some even enjoy the experience.

There are too many groomers in the industry who should NOT be grooming, they need incredible patience, gentle hands and a true love for their craft.