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Old 06-24-2008, 06:42 AM   #1764
mistyinca
No Longer a Member
 
Join Date: Jan 2007
Location: USA
Posts: 4,143
Blog Entries: 2
Default If you had trouble with your pet deposit...

Oh, I almost forgot. There was some confusion at check-out, regarding the pet deposit and whether or not it was refundable. They tried to not give us back half of our pet deposit, and I figured some of you might have had a similar problem. So I wanted to post the snippet from the original hotel confirmation. We ended up getting half our deposit back after asking for the manager, but if they did not give you half your deposit back, you have some verbiage to quote to get it back...

Note below, I'll bold and color the important part

> --- HOTEL ACCOMMODATIONS ----
>
> Arrival date: Friday, June 20, 2008, 2 nights
> 1 room, 2 QUEEN BEDS Non Smoking
>
> AT THE PLAZA
> ONE EAST 45TH STREET
> KANSAS CITY, MISSOURI 64111
> 816/753-7400
>
> Additional information about this hotel can be found on the web at:
> Holiday Inn KANSAS CITY Hotels | AT THE PLAZA | Welcome
>
> Nightly rate, per room & Additional Information
> -------------------------------------
> RATE
> 3XP
> USD 139.00
> .00
> International Yorkie *IYT
>
>
************************************************** ********************
> TAX-PER NIGHT 14.85 PCT. NOT INCLUDED IN RATE.
> SERVICE CHARGE-PER NIGHT 1.61 USD.
> NOT INCLUDED IN RATE.
> SERVICE CHARGE DESC-KC DEVELOPMENT FEE RB 10$ ONLY IN ROOM WITH KNG
> BED.
> PETS ALLOWED WITH $50 PET DEPOSIT. $25 IS REFUNDABLE IF NO DAMAGE TO
> THE ROOM.
>
> Guarantee Type & Cancellation Policy
> ------------------------------------

Last edited by mistyinca; 06-24-2008 at 06:43 AM.
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