Thats horrible!!!! I can't believe they did that to you! I would have said something to that receptionist if she had made that comment to me!
It took me 3 horrible visits before I found the right vet for me and Tino. I went to the first vet (which sounds like what your dealing with) It was kindof stinky and the receptionists were all rude. They didn't even look at my cat!! I was so mad, they couldn't of said "how are you today?" -- personally I find those things extremely important. My second vet was just an idiot to put it bluntly. Tino is kind of on the smaller side and the vet didn't know how to handle him. He sat there and had the tech hold him down (not gently by the way) and continue to hurt my dog until Tino finally bit him...and then he said it was my fault!!!???? I should have done what you did and walked out on that one! I wanted to freak out! So i left him and then the third one was just a lack of professionalism so I left before i got out of the reception area.
Now I found an amazing vet and everything is all right. They know Tino's name when I arrive! (which is HUGE!) They take very good care of him and explain everything to me in grave detail before they even schedule anything. I think the best was when I was panicked becuase he had hurt his back and the vet actually caled me at home, after we treated him, for 2 weeks just to check on him becuase she was worried.
I am sure there is a perfect vet for you out there, take it from someone who had some really horrible experiences herself~
