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Originally Posted by Gracie2006  I hear you. I just changed banks due to poor customer service. I went with a smaller, local bank and could not be happier. I am treated like gold. From day one when I go into the branch, they remember me by name! And, I don't get charged extra for not using the ATM! I don't get charged for my checking account or online banking either. I know I am sounding old fashioned, but I really appreciate some old fashioned customer service. |
I know, isn't it crazy how you're charged money for your money (if that makes sense!) haha. We pay an $8 maintenance fee a month because we supposedly have perks (Elite checking) but I've yet to see the perks. I think one of the perks is having online banking which is sooo lame! The bank I used to have back at my hometown was awesome, I wasn't charged anything except like $13 for my checks at the beginning and I had EVERYTHING (online banking, savings account, debit card, tons of checks)
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