I haven't had any problems with their toys. We have a soft cloth teething ring and a rubber orange tube with little laces hanging out the ends. Both have held up well. I also have that puppy cuddle toy but never gave it to Ozzy to play with. It was put in his crate when he went to sleep to cuddle with. If I did throw it around for him I always took the buckwheat insert out. I don't think it was intended as a rough house toy but I could be wrong. Sorry to hear you had such problems
