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Old 06-09-2008, 02:11 PM   #1
kezza
Lovin my Pixie Pooh
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Join Date: Feb 2007
Location: Oxfordshire, United Kingdom.
Posts: 3,510
Default NOT happy with my Petstages purchases!!


I bought 2 petstages toys for Pixie's birthday last week (4th june) a 'Toss & shake' toy and a 'Puppy cuddle Pal' which has a buckwheat pouch inside that you can microwave and warm up. She loved the toss & shake toy the most and only had it 3 DAYS before it came apart at the seams and Pixie was pulling the stuffing out of it! luckily i was right there in the room with her and she didn't eat any of it! Now just this evening i noticed she was eating something so i went over to see what she was up to..some of the buckwheat had spilled out of the cuddle pal toy! when i opened it up the little bag containing the buckwheat had ripped open! Pixie has hardly played with this particular toy..I have seen her play with it twice at the most..My hubby emailed Petstages when the first toy broke..they emailed back telling us to return the toy to them in its packaging and with the receipt..we are in the UK! this toy cost £3.99 ($2?) and the second toy was the same price.. my hubby has emailed them again tonight to say that now the second toy we bought has broken..we are not interested in refunds or replacements..just wouldn't want someones puppy choking or digesting the toys contents! I just think the toys were of poor quality..stitching coming undone too easily...Pixie is a tiny 3lb yorkie...not that strong..you would think these toys would be made to last a little longer than 3 or 4 days!
anyway..we shall see what response we get from them..anyone else have problems with their products? I don't think i will be buying their toys again
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Last edited by kezza; 06-09-2008 at 02:14 PM.
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