Communication between breeder and buyer I just made an enemy yesterday. I have had a male for sale for several months. twice I have thought I had him sold and my clients left me sitting high and dry with after stating they wanted him. Both times I held him with out a deposit and a verbal promise. Both times they did not get back with me- I had to email them and ask intentions. Comments to "oh I found another male or I can't afford him at this time"
Well folks contact me all the time. Don't count on anything till they show up at the door, they like the puppy, and I like them.
Well had someone who liked this puppyy- said they kept coming back to him.
They did not have the funds at this time to pay for him and shipping was involved another cost. I was asked to include shipping, crate, health certificate and all in the price of $1,100.00. Puppy is 6 months old and I have a lot invested in him at this time. ( I do not do any of my own vaccinations or wormings all done by the Vet.) Told client could not do this .
Client states that will have to talk with hubby but no time frame of when she will get back with me or no hold him, I want him. I am still up in the air.
The next day I get a phone call. Some folks from Florida are on their way back from a wedding in Michigan and had stopped in my town. I had emailed them info on this puppy a week ago. Had never heard back from them- did not think anything of it- happens all the time. They called and asked if the puppy was still available- I said yes- they asked if they could come out and see him. They did and they liked him and bought him.
The Contacted this client right away and explained that dog is no longer available.
Well today I am blasted by this client. Thinks that it was unprofessional of me to have sold the puppy. Stated I should have said you need a deposit
in a rush.
To help others from this mess please help breeders out.
You have to give breeders a time frame to work under. You would be amazed at the number of people who state they want your puppy- and they never show up or never have the money. If you want the puppy make a verbal commitment with dates and times. Don't say I will get with my husband/wife and see if we can afford the puppy without addding I will get back within a certain time frame. Don't say I have some money coming not sure when it will be here. Breeders are not going to hpld a puppy for you when you sound uncertain.
I will get 25 plus hits a week from my website by people who want more information on puppies/adults many are just looking- you will never hear from them again after you send information, some you will talk to several times and they still are unsure. It is the nature of the breeding program. I do not take insult when you buy from another breeder or do not respond back- it is just the way things are. I also do not nag folks to buy my dogs- if they are really interested they will get back with me.
Communication goes a long way on both sides
I never tell a client your deposit has to be here asap/rush- that is a selling technique that I do not use. Some breeders use this sense of emergency to help sell the puppies. My feeling is when the time is right- the right person always comes along. God has always taken care of me. I put my faith and trust in him |