This happened to me last week. I asked for a simple scissor TRIM and showed her how much to take off (it was about 1/4in). I also asked for a belly shave and a "sanitary" (genitals and butt-butt). Low and behold she cut all of his hair off except for 1/2in. *sigh* I'm not happy. I guess I'm getting use to it now, but yeesh. Now we have to start growing his hair all over again.