Unahappy with this AZ Groomer Name: Ronnie
Company: Furmagnolias Mobile Grooming
City: Phoenix metro area Mesa
State: AZ
My personal experience with this groomer is NOT GOOD.
Positive.. she did a fab job on Ralphie..and he as not afraid of being groomed.
I was pleased about that.
Negative: One day.. just before my appointment, which had been scheduled for three weeks.. I got a call. She spoke to me like she was leaving a message on my machine , rather than speaking to me in person. It was very rehersed.. "Hello.. I am calling to tell you I will no longer be able to groom for you..I am over booked on my schedule..Good Bye."
(Hang up)
I was so shocked.. I could not even say a word! I called right back.. no answer..called later in the day.. no answer.
Then a few weeks later.. I see the mobile unit in my subdivision twice!
This groomer is a flake..I found another groomer who advised she has gotten many customers after incidents like this.. no warning.. no reason.
I always gave a good tip , and never rescheduled..called to check to make sure all would be ok..
This was very upsetting to me, as had I been told the truth, and prior to rthe appointment, I could have had some time to look..
Strangest thing that has happened to me in a long time..
Comments?????
__________________ Katy |