I wouldnt use Capital one if SOMEONE else paid the bill.
they made a huge mistake on my bill. HUGE!
They were billing me for a card i had not used in a couple of years.
Their mistake cost me a lot of hardship. I found out when I checked my credit report, which I do before we open a store or buy a biz.
MY credit report dropped 150 POINTS!
What a shocker. They fixed the problem but it took 3-4 months and many many phone calls before My score was back to normal!
During the nightmare, my husband decided to drop them too. So he cancelled his card and paid the card off at the time of cancellation.many days later 2 DAYS before the payment would have been late and thus reported to the bureaus, I just happened to open the stmt to make sure everything was final and someone had posted like 12 bucks in interest...which we should have not had since we paid off the bal before the due date.
MY husband called them and they took off the interest but What if I had not double checked. We would have had the same thing happen to him.
their communication sucks as well as their documentation! My advice...
Watch your statement!!
