First, log out of YorkieTalk. Then try to clear your Internet cookies and then sign in again, as the problem appears to be related with your browser. Please make sure cookies are enabled on your Internet browser settings.
https://helpdesk.jetnet.aa.com/knowb.../aa_bb9167.htm
You can also try to clear your Internet cache files. Here's how to do that:
http://www.microsoft.com/windows/ie/...learcache.mspx
We suggest members do NOT use the AOL Browser to access YorkieTalk. Internet Explorer works much better with our site.
Or you may try another Internet browser, such as Firefox (
Firefox web browser | Faster, more secure, & customizable) or Opera (
Opera browser: Home page), both which are free.