[Jenn218]

I quickly wanted to let everyone know, that I personally removed the correspondences that I've had with the company.....as my husband felt that we shouldn't put too much info out there, since, afterall, this company does have all of our personal information...not saying they would ever get spiteful and use our information, but DH just felt that since our issues have been taken care of, there should be no further contact w/ this company (whew......what a run on sentence that was)!

Anyway, we do think that our experience w/ this company was a horrid one, that their lack of response was unprofessional...and that when they did finally respond, it was just horribly rude and uncalled for........BUT thankfully, they did get the refund sent, actually pretty darn fast (thanks to PayPal).

I do feel that a bad review is in order....and I applaud everyone for taking steps to get these bad experiences of us fellow YT members in the public eye......I just do not wish to have my private information or correspondences put out there.....as I my issue w/ this company has been settled and I wish to no longer deal w/ anything regarding them.

And, I think if someone could come up w/ a proper and professional letter that we could all email to the companies that do business w/ this company....that would be great!