I agree - they all can't be bad - but they DO need to get their grooming dept together at Petsmart - too many horror stories come from there - We had a so-so experience the one and only time I took Chanel there - the ONLY thing I liked about it was that you can watch from the window - but even then....too many bad stories can take a toll on a Salon and Petsmart needs to have better training AND better Customer Service - there's no excuse for rudeness. |