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Originally Posted by dianalee  The guarantee is very clear, "purchase price will be refunded." There's nothing about taking back to puppy. She said it face to face when i was there "if a problem comes up I will refund your money and let you decide how to proceed with the puppy." But now the excuses have started--she needs more testing before accepting this is a life threatening congenital defect. If I don't do these other tests she will only give me a refund if I return the puppy. Not fair changing the rules after the game is in progress! |
To be honest...there hasn't been enough testing to determine whether your pup has a shunt or mvd. Puppy needs the additional tests. The bile number is low enough...it is likely mvd. You need the additional testing to determine this. Have your vet perform a protein C test...that one will tell you which it is. It is a blood test. There are many people here...experienced with either condition and can offer you advice.
I would have the protein C testing completed...and proceed from there.
Once it is definitely determined...I would ask for the refund. If that is what her contract says....a refund...if she doesn't give it to you willingly...the court will side with you.