oh my gosh!!!! poor baby and poor mama.... I would be livid!!!! that looks like its more then a little cut! oh man Im sooooooooooooooooo sorry this happened to your baby! I dont think I would EVER take my baby back I would just do it myslef... Im going to do Gracies hair myself just because I dont want to leave her with anyone for a long period of time... thats good that she paid for the vet bill but I just wouldnt be able to go back... jmho I hope he heals FAST!!! so sorry mama