Yes, you did post in the right place.
We hope we can help you. It sounds like a browser issue. You can try the below fix if you have Internet Explorer, or you may want to try another browser.
First, log out of YorkieTalk. Then try to clear your Internet cookies and then sign in again, as the problem appears to be related with your browser. Please make sure cookies are enabled on your Internet browser settings.
https://helpdesk.jetnet.aa.com/knowb.../aa_bb9167.htm
We suggest members do NOT use the AOL Browser to access YorkieTalk. Internet Explorer works much better with our site.
Or you may try another Internet browser, such as Firefox (
Firefox web browser | Faster, more secure, & customizable) or Opera (
Opera browser: Home page), both which are free.