I am so sorry this happend to sweet cutie Cody & Mommy too! There have been so many threads in discussion about this. I guess we (for those of us not brave enought to try grooming) will have to explicitly say before we leave our babies in their hands, "If you feel the need to shave any part of my sweet babies body - DO NOT - call me - I will pick them up asap"!! Maybe make a tag on their collar in case they Forget!