[I luv Miko]

I've had the same experience at Petco. I live in Florida. I took Miko the first two times and said I wanted a what they call a puppy cut. They did great.
The last time, I said I wanted his face just a little rounder, and his body a little trimmed and they cut so much off!!! I was so upset. The good thing about this story is, that all his matts are gone, and his hair is growing nicely in and really fast. So be patient after a while you just start getting used to it. But I'm like you, I will never take him back there. I'm going to try a groomer that my cousin takes her little one too. They do not chop hair off!!